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Privacy Policy

Updated Date: January 01, 2025

At Tototea (the “Site,” “we,” “us,” or “our”), we are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from tototea.com (the “Site”).

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including:

  • Device Information: Information about your web browser, IP address, time zone, and some cookies installed on your device.
  • Browsing Information: Details about the individual web pages or products you view, websites or search terms that referred you to the Site, and your interactions with the Site.

This automatically collected data is referred to as “Device Information.”

We collect Device Information using the following technologies:

  • Cookies: Small data files placed on your device or computer to store user preferences, track activity, and provide a personalized experience. For more information about cookies, visit All About Cookies.
  • Web Beacons, Tags, and Pixels: Electronic files that track how you interact with the Site.
  • Log Files: Records of actions occurring on the Site, including IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain personal details, including:

  • Name
  • Billing address
  • Shipping address
  • Payment information (credit card numbers, PayPal details, email address, and phone number)

We refer to this information as “Order Information.”

When we refer to “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.

2. How We Use Your Personal Information

We use the Order Information we collect to fulfill any orders placed through the Site (including processing payments, arranging shipping, and providing invoices or order confirmations). We also use this information to:

  • Communicate with you about your orders and customer service needs.
  • Screen for potential fraud or risks.
  • Provide you with promotional content, offers, and product information, based on your preferences.

We use the Device Information we collect to:

  • Monitor for potential fraud (particularly using your IP address).
  • Improve and optimize our Site (e.g., by analyzing how customers interact with the Site, conducting analytics, and assessing the success of marketing campaigns).

3. Types of Cookies We Use

  • Strictly Necessary Cookies: Essential cookies required for the website to function properly. These cookies are set in response to actions such as language, currency selection, login sessions, and privacy preferences.
  • Analytics and Performance Cookies: Cookies used to measure website traffic, gather data on how customers use the Site, and identify popular products or services.
  • Marketing and Retargeting Cookies: Cookies set by advertising and marketing partners to track your interests and deliver targeted ads based on browsing history.
  • Functional Cookies: Allow additional features like live chat, remembering settings, and personalized user experience. These cookies may be set by third-party service providers.

You can manage or disable cookies through your browser settings. However, please note that disabling certain cookies may affect your experience on our website.

4. Sharing Your Personal Information

We may share your Personal Information with third parties to help us use your data as described above. For example:

  • WordPress: We use WordPress to power our online store. Learn more about how WordPress handles your data here.
  • Google Analytics: We use Google Analytics to understand how customers use the Site. Learn more about Google’s privacy practices here. You can opt-out of Google Analytics here.

Additionally, we may share your information in order to comply with legal obligations, respond to legal requests, or protect our rights.

5. Behavioral Advertising

We use your Personal Information to provide you with targeted advertising that we believe may be of interest to you. For more information about how online advertising works, visit Network Advertising Initiative.

You can opt out of targeted advertising through these links:

You can also visit the Digital Advertising Alliance to opt-out of some services.

6. Do Not Track

Please note that we do not alter our data collection and usage practices in response to Do Not Track signals from your browser.

7. Your Rights

If you are a resident of the European Union or the United Kingdom, you have the right to:

  • Access the personal data we hold about you.
  • Request that we update, correct, or delete your personal data.

If you would like to exercise these rights, please contact us at support@tototea.com.

Please note that we process your personal data based on legitimate business interests, including order fulfillment and marketing, and may transfer your data outside of the European Union, including to the United States.

8. Data Retention

We will retain your Order Information for as long as needed for business or legal purposes unless you request its deletion.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of significant changes by posting an updated Privacy Policy on the Site.

10. Contact Us

For more information about our privacy practices, or if you have any questions regarding your orders, shipping, returns, or the privacy policy, please contact us at: